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Contact / Terms of Use

Use of website information

You may download, view, copy, and print documents and graphics from this Site so long as your use is limited solely to personal, informational, or non-commercial purposes and you do not modify or alter the content in any way.

Except where your use constitutes “fair use” under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information from this website in whole or in part without the express authorisation of Lauras International Pty Ltd (hereafter, Lauras International).

Passwords and Security

You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify Lauras International immediately of any unauthorised use of your password(s).

Termination of Use

You agree that Lauras International may, in its sole discretion, at any time terminate your access to the Site and any account(s) you may have in connection with the Site. Access to the Site may be monitored by Lauras International.


Lauras International makes no representations or warranties about the information or other materials published on this Site for any purpose and all information or other materials provided on this Site are provided “as is” without warranty of any kind, whether express or implied. Lauras International hereby disclaims all warranties with regard to the content of this Site, including any warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Additionally, Lauras International makes no warranty that: (1) the information provided on this Site is accurate or reliable; (2) this Site and its content will meet your requirements; (3) this Site will not experience uninterrupted service; (4) this Site does not contain errors; or (5) this Site is secure from third parties.

Any content, materials, information or software downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk. Lauras International shall have no responsibility for any damage to your computer system or loss of data that results from the download of any content, materials, information or software.

Lauras International reserves the right to make changes or updates to the Site at any time without notice.

Limitation of liability

In no event shall Lauras International be liable for any direct, special, punitive, indirect, or consequential damages, or any damages whatsoever, including, but not limited to, loss of use, data, or profits, whether in an action of contract or tort (including negligence), or otherwise, arising out of your use of this Site.

Some jurisdictions do not allow the limitation or exclusion of liability. Therefore, some of the limitations or exclusions contained above may not apply to you.

You agree to defend, indemnify and hold harmless Lauras International, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of the Site.

Links to Third Party Sites

The links in this area will enable you to leave the Site. The linked websites are not under the control of Lauras International and Lauras International is not responsible for the contents of any linked site, any link contained in a linked site, or any changes or updates to such sites. Lauras International is not responsible for any transmission received from any linked site including any webcasting or other method or transmission. Links to third party sites are provided only as a convenience. Lauras International does not endorse any link made available through this Site.

Copyright Notice

Copyright 2010-2020 Lauras International Pty Ltd. ‘Lauras International’. All rights reserved
Other names appearing on the Site may be trademarks of their respective owners.

Contact Information

If you have questions about these Terms of Use or this Site, please contact Lauras International at info@laurasinternational.com

Lauras International Pty Ltd
6 Crowther Place,                                                                                                                                                                  Brighton,                                                                                                                                                                                    Victoria 3186                                                                                                                                                                          Australia

Lauras International USA LLP in the Americas is a separate operating company to the rest of the world. If you are looking for Lauras International in the Americas, please see www.laurasusa.com


That’ll never work [about the modification]...

[2 hours later]... That’s a good idea.


A key learning for me was that delegation is as much about the development of others as it is removing an action from my list. I now think of delegation as an opportunity for my team to develop and try new things. The more I do it, the more effective it is. Delegation is now one of my key management tools.

Front Line Manager – FLM Training