One Point Lessons image

One Point Lessons

Misinterpretation of instructions is a common issue in many manufacturing facilities, especially when those instructions have to pass through numerous shifts. This misinterpretation can cause loss of production, quality defects, and more seriously, health and safety issues.

One of the most effective ways to get a consistent message across quickly is via a One Point Lesson, (OPL). The process of creating an OPL can take longer than simply issuing a memo or sending an e-mail, but the results from the OPL will be considerably better and more sustainable.

Being no larger than a one page document; any OPL needs to take less than five minutes to communicate out. The OPL should be eye catching and draw your focus to the key points; 80% pictures and 20% words is a good measure to use. The OPL needs to be clear and to the point.

Convey the OPL message using 5W 1H:

  1. WHO are you aiming the message at?
  2. WHAT is the message you are trying communicate?
  3. WHERE the new instruction must be carried out?
  4. WHEN should the task be done?
  5. WHY is the new instruction necessary?
  6. HOW must the task be completed?

Include as much detail as possible but keep the document to one page. Using ticks and crosses to indicate expected standards helps to reduce the need for lengthy explanations and provides visual standards.

Post the OPL in the area of use, but also ensure the document is communicated out verbally to all involved parties. Those people who have received and been trained via OPL can then sign the reverse of the document thus creating a training register.

If you’re interested in One Point Lessons because you are on a Lean journey, you might be interested in a powerful problem solving tool – PCS – that helps generate the right OPLs.

OPLS are also useful in developing an effective Reliable Maintenance system.

To request a blank OPL template (free of charge), simply get in touch.































Inspiring the people in our business to understand how they can improve and the business can therefore develop, is an important building block in our drive for improving efficiency within our business. Engaging everyone in the business to realise that we can be better and any little improvement drives down to the bottom line. This has been seen both in the way the staff have engaged and enjoyed the experience and the evidence of reduced costs has helped the business to become more efficient. This process never stops but it is the tools that have been developed by Lauras International that has allowed us to deliver this important work at both our potato pack houses.

Fraser Scott, Head of Farming Operations Arable/Potatoes

The course has helped me to understand that there are lots of different types of people but you need a good mix to be an effective team and to get the best results.

Front Line Manager – FLM Training